Monitor · AI recommendations

Know what AI tells your customers.

Every day, people ask AI who to choose — and it answers, with or without you. Monitor asks the engines the questions your customers ask, shows you every answer, and tracks how often that answer is you.

  • First AI scan about a minute after signup
  • No card required
  • No website needed
Illustrative example. In week one, ChatGPT answers “Best physio clinic near me?” with three competitors and does not mention Harbor Physio. After eight weeks with Findelle — 38 new reviews, six matching listings and structured data added — the same question returns Harbor Physio as the number one pick, recommended by all four AI platforms, and its Citation Score has risen from 0 to 72.

The blind spot

You can’t see the answers you’re losing.

When a customer asks ChatGPT for “the best near me”, the answer names two or three businesses. There’s no results page, no ranking to check, no click to count — just an answer, and everyone who wasn’t in it.

Monitor makes that visible. It puts your customers’ real questions to the same models they use, reads every answer that comes back, and tells you — question by question, engine by engine — whether you were named, who was named instead, and what to do about it.

Monitor makes that visible

  1. 1Were you named?Whether your business showed up in the answer at all.
  2. 2Who got named instead?The competitors the model reached for when it didn't reach for you.
  3. 3What to do about itThe specific fix that gives you a shot at being named next time.

Citation tracking

Real questions, asked every week.

Each scan puts your questions to the AI engines on your plan — the way a customer would actually phrase them, not keywords. Every plan gets 3 core questions chosen from our curated library for your category; Growth and Agency plans add questions of your own. Every answer is checked for your business, and every scan is saved so you can see exactly what was said, when.

  • 3 core questions per scan, plus up to 7 custom on higher plans
  • Curated question library per category — or write your own on Growth and up
  • Per-question, per-engine result: cited or not, and who was
  • Full scan history with a downloadable PDF for any scan day

AI Visibility

One number that tracks getting chosen.

Your AI Visibility score is your headline number — simply the share of AI answers that name you: (cited ÷ total queries) × 100. Models rarely answer the same way twice, so we scan on a schedule and follow the trend, not a single snapshot. Scoring 0 on your first scan is normal — it means the models don’t know you yet, and it’s exactly what the fix list exists to change.

  • Scored per business on every monthly full scan
  • Trend line, not one-off snapshots
  • Platform Reach shows which engines are actually naming you
  • Score drop alerts when something changes for the worse

Competitors

See who wins the answers you lose.

An AI answer only has room for a few names — every recommendation a competitor gets is one you didn’t. Monitor tracks the competitors you name and auto-detects the ones AI keeps recommending instead of you, so you always know exactly who you’re losing to, and on which questions.

  • Name the competitors you care about — we track them every scan
  • Auto-detection: businesses AI recommends in your place
  • Mention counts and sample answers per competitor
  • Side-by-side gap analysis on Growth and above

AI Readiness Audit

Find out what’s holding you back — in minutes.

The audit checks how easy your business is for AI to read, across four areas: your technical setup, your content, your authority (does Google’s Knowledge Graph know you exist?), and your reputation. It comes back as a Readiness score — a sub-score, separate from your AI Visibility score — with a plain-English list of what to fix — and unlike citations, this score moves in hours, not months.

  • Four pillars: Infrastructure · Content · Authority · Reputation
  • Every fix ranked by how much it moves your score
  • Fixes come ready to copy-paste — or email straight to your developer
  • Prefer hands-off? Our team can implement everything for you

Directory health

Your listings, checked where AI actually looks.

AI learns about most local businesses from directories, not homepages. Monitor checks that your name, address and phone number agree across Apple Maps, Facebook, TripAdvisor and LinkedIn — because a business that contradicts itself is a business AI hesitates to recommend. Licensed professionals get pointers to their state licensing boards too.

  • Name, address and phone checked across Apple Maps · Facebook · TripAdvisor · LinkedIn
  • Found / not-found status per directory, updated with every audit
  • Licensing-board verification pointers for doctors, dentists and attorneys
  • Have a website? Changed pages are submitted to search engines for faster indexing

Reports

Proof you can put in front of anyone.

Every scan and every audit exports as a clean PDF — for your files, your boss, or your clients. Agencies get white-label reports with their own logo, a monthly digest email per business, and share links for the businesses they manage. No screenshots of dashboards required.

  • Per-scan and per-audit PDF exports
  • Monthly digest email — what changed, what to do next
  • White-label reports with your logo on Agency plans
  • Share links for clients — no login needed to view

No website?

You’re not locked out. You’re the point.

Plenty of good businesses run on reputation and referrals, not a website — clinics, law firms, trades, restaurants. Pick “No website” when you add your business and Monitor skips every website check instead of failing them.

Your audit focuses on what you do have: your Google Business Profile, your directories, and whether AI knows you exist at all. That’s where AI learns about most local businesses anyway — and it’s often faster to fix than a website would be to build.

How it works

Connected to first answer in about a minute.

  1. 1

    Add your business

    Name, category, location — website optional. That’s the whole setup.

  2. 2

    Run your first scan

    We ask the engines your customers’ questions and score every answer. First scan is free.

  3. 3

    Work the fix list

    Make the changes we hand you — or have our team do it — and watch both scores respond.

For agencies & multi-location teams

Built for one business. Ready for twenty-five.

Monitor is priced per business, not per seat — an agency runs every client from one dashboard, on one bill. Track up to 10 businesses on Agency and 25 on Agency Pro, with white-label PDF reports your clients read under your logo, and a compare view across everything you manage. AI visibility is the report your clients haven’t seen before — from anyone.

  • 10 businesses on Agency · 25 on Agency Pro
  • White-label reports — your logo, your client’s data
  • Compare view across everything you manage
  • Per-business pricing, one dashboard, one bill
  • Priority support on Agency Pro

Pricing

One price per business.

Every plan includes a monthly full scan with weekly check-ins, the AI readiness audit (with or without a website), and your fix list. Billed monthly, cancel any time — start right now, no demo, no sales call.

Starter

One business, two engines.

$19/month

  • 1 business monitored
  • 2 AI engines: ChatGPT and Gemini
  • 3 core questions per scan
  • Weekly check-in scan + monthly full scan
  • Monthly digest email
  • AI readiness audit (website or directory-only)
  • Directory Health (Apple Maps · Facebook · TripAdvisor · LinkedIn)
  • Authority score
  • Faster search indexing when your website changes (if you have one)
  • Fix recommendations
Get started

Growth

Most picked

Four engines, your own questions.

$49/month

  • 3 businesses monitored
  • 4 AI engines: ChatGPT, Gemini, Claude, and Perplexity
  • 3 core questions + 3 custom per scan
  • Weekly check-in scan + monthly full scan
  • Monthly digest email
  • AI readiness audit (website or directory-only)
  • Directory Health (Apple Maps · Facebook · TripAdvisor · LinkedIn)
  • Authority score
  • Faster search indexing when your website changes (if you have one)
  • Fix recommendations
  • Score drop alerts
  • Competitor tracking
Get started

Agency

Ten clients, your logo.

$149/month

  • 10 businesses monitored
  • Every AI engine we scan: ChatGPT, Gemini, Claude, Perplexity, plus Google AI Overviews and Bing Copilot where enabled
  • 3 core questions + 7 custom per scan
  • Weekly check-in scan + monthly full scan
  • Monthly digest email
  • AI readiness audit (website or directory-only)
  • Directory Health (Apple Maps · Facebook · TripAdvisor · LinkedIn)
  • Authority score
  • Faster search indexing when your website changes (if you have one)
  • Fix recommendations
  • Score drop alerts
  • Competitor tracking
  • Branded reports for clients
Get started

Agency Pro

Scale, with a human on call.

$349/month

  • 25 businesses monitored
  • Every AI engine we scan: ChatGPT, Gemini, Claude, Perplexity, plus Google AI Overviews and Bing Copilot where enabled
  • 3 core questions + 7 custom per scan
  • Weekly check-in scan + monthly full scan
  • Monthly digest email
  • AI readiness audit (website or directory-only)
  • Directory Health (Apple Maps · Facebook · TripAdvisor · LinkedIn)
  • Authority score
  • Faster search indexing when your website changes (if you have one)
  • Fix recommendations
  • Score drop alerts
  • Competitor tracking
  • Branded reports for clients
  • Priority support
Get started

Want a scan between scheduled ones? On-demand scans run on credit packs, on any plan.

Questions

What people ask about Monitor.

How often does Monitor scan?

Every plan gets a full scan once a month — every question, on every engine your plan covers — and a lighter weekly check-in that re-asks your questions on one engine (two on Growth and up). You can also rescan by hand once per day per business, or on credits beyond that. Models rarely answer the same way twice, so the trend across scheduled scans is what matters, and that’s what we track.

Can I choose the questions AI gets asked?

Yes. Every scan asks 3 core questions, which you pick from a curated library for your category. Growth adds 3 questions you write yourself and Agency plans add 7 — including questions about you by name, which matter for professionals people ask about directly, like doctors and attorneys.

Which engines does it cover?

It depends on your plan. Starter: ChatGPT and Gemini. Growth: ChatGPT, Gemini, Claude, and Perplexity. Agency and Agency Pro: all of those, plus Google AI Overviews and Bing Copilot where enabled. We query the same models those products run on and score the answers your customers would actually get.

Why does my AI Visibility score move slowly when the Readiness score moves fast?

Because they measure different things on different clocks. The Readiness score reflects fixes you control — it moves in hours. Your AI Visibility score depends on AI engines noticing those changes. Engines that search the live web can pick you up in weeks; engines answering purely from what their model already knows only update when the model does. We show you both so progress never looks like silence.

Do you need access to my website or accounts?

No. Monitor works from the outside, the way AI does — we read your public site and listings, and we never ask for your hosting, analytics, or Google account. Fixes come to you as ready-to-paste changes; you (or your developer, or our team) apply them.

What exactly is in the audit?

Four pillars: Infrastructure (can AI read your site cleanly), Content (does it answer the questions customers ask), Authority (does Google’s Knowledge Graph know you), and Reputation (what your review footprint says). Each check comes with a plain-English fix, ranked by impact.

I run an agency — can my clients see this?

Yes, the way you want them to: white-label PDF reports with your logo on Agency plans, share links that don’t need a login, and a monthly digest per business. Agency covers 10 businesses, Agency Pro covers 25.

Still deciding? Talk to us

Get started

Find out what AI says about you.

Add your business, run your first scan, and see your AI Visibility score in about a minute. No card required to look.

  • No credit card
  • One business free to start
  • Your score about a minute after signup